Privacy Policy

Effective Date: 1st October 2025
Last Updated: 30th September 2025

At Eminence by Manni, your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your personal information across our two branches:

Eminence Atelier (our eyelash and beauty product online store), and
Eminence Socials (our social media marketing service).

By visiting our websites, purchasing from us, or using our services, you agree to the terms of this Privacy Policy.

1. Who We Are

Eminence by Manni is the brand umbrella for:

Eminence Atelier – offering eyelash and beauty products online and possibly in-person.
Eminence Socials – providing digital marketing and social media management services for businesses and personal brands.

This Privacy Policy applies to both businesses and all associated platforms and services.

2. What Information We Collect

a. Information You Provide to Us

When you engage with us (online store or services), we may collect:

Full name
Email address
Phone number
Billing/shipping address
Payment information (securely processed)
Business or brand name (for SMM clients)
Social media handles
Order or service history
Any messages or inquiries sent to us

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser and device details
Pages viewed and time spent
Referring website or source
Cookies and usage tracking data

3. How We Use Your Information

We use the data we collect to:

Fulfil product orders (Eminence Atelier)
Provide services and onboarding (Eminence Socials)
Respond to inquiries and communicate updates
Send promotional emails (with your consent)
Process payments securely
Analyse website traffic and improve user experience
Comply with legal or regulatory requirements

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

Trusted service providers (e.g., payment gateways, shipping providers, email platforms, CRM tools)
Subcontractors or freelancers (for social media project support – under confidentiality agreements)
Legal authorities, if required by law or to protect our rights

All third-party services are required to protect your data under their own privacy terms.

5. Payments and Data Security

Payments are securely processed through third-party gateways like Stripe, PayPal, or similar platforms. We do not store your credit card information on our servers.

We use appropriate safeguards (SSL, encryption, secure passwords) to protect your personal information, but no online method is ever 100% secure.

6. Cookies and Analytics

Our websites use cookies and analytics tools (such as Google Analytics and Meta Pixel) to understand user behavior, optimize content, and track marketing performance.

You can manage or disable cookies in your browser settings, though some site functions may be affected.

7. Your Data Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal information
Request a copy of your data
Object to data processing
Withdraw consent for marketing emails
Request data portability

To exercise any of these rights, email us at: info@eminencebymanni.com

8. Email Marketing and Communication

If you opt-in, we may send you updates, promotions, or service announcements. You can unsubscribe at any time via the link in any marketing email or by contacting us directly.

9. Children's Privacy

Our websites and services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we’ve collected data from a minor, we’ll delete it promptly.

10. Third-Party Links

Our website or social media may contain links to external sites. We are not responsible for the content or privacy practices of those third parties. Please review their privacy policies before submitting personal data.

11. Updates to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. Continued use of our site or services means you accept those changes.

12. Contact Us

If you have any questions, concerns, or requests about your data or this Privacy Policy, contact us at:

Eminence by Manni
Email: info@eminencebymanni.com
Website: www.eminencebymanni.com